How ABTA helps consumers

PROVIDING HELP AND PROTECTION FOR CONSUMERS

'It is important for consumers to have access to information about their rights. This leaflet provides some helpful information about the law and should be of benefit to consumers seeking to resolve their holiday-related complaints' Holiday Which? Magazine


HOW WE WORK
What we need if you have a complaintRegulating our members
How we can help if a company goes bustA dedicated Travel Information LineKey facts about our Independent Arbitration Scheme